Phone Cheat Sheet

Learn how to easily transfer calls to another person or voicemail, initiate 3-Way Conference and park / retrieve calls.

 

Call Transfer

Press the 'Transfer Soft Key' during a conversation

Enter the Extension or a Phone Number

Press the 'Transfer Soft Key' to complete the call transfer

 

Announced Transfer

Press the 'Transfer Soft Key' during a conversation

Enter the Extension or a Phone Number

Press the 'Send Soft Key'

You're now talking to the person you're transferring the call to:

- "You have a call. Can I transfer it to you?"

- "Yes"

Press the 'Transfer Soft Key' to finalize the Announced Transfer

 

Transfer to Voicemail (Within office)

Press the 'Transfer Soft Key' during a conversation

Dial 'Star' '1' and the Extension Number

Press the 'Transfer Soft Key' again

 

Conference Call

Press the 'Conference Soft Key' during a conversation

Enter the Extension or a Phone Number

Press the 'Send Soft Key' 

You're now talking to the person you're conferencing with:

- "Can I conference you in?"

- "Yes"

Press the 'Conference Soft Key' . The 3 of you are in the conference

 

Park / Retrieve Calls*

(*Call Equiinet Support to setup this feature on your phone system)

Dial 'Star' 'Star' '7' during a conversation

Listen to the prompt:

- "The call is parked on 70X"

Dial '70X' and press the 'Send Soft Key' (from any phone in the office)

You now retrieved the parked call

 

 

 

Watch a short Video Tutorial on how to use your Equiinet Phone:

Click here for the EQ-842PG Tutorial 

Click here for the EQ-862PG Tutorial 

 

Download a printable Cheat Sheet PDF here:

 

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